Jane East gives support to Keep Me Posted campaign and pledges to fight for consumer rights if elected
The Keep Me Posted campaign has received a boost from Jane East, the Labour Party’s Prospective Parliamentary Candidate for Colne Valley. Ms East has signed up to the campaign which calls for greater consumer choice and protection of all consumers.
Keep Me Posted has been pressing for the consumer’s right to choose how organisations, such as banks, energy and telecoms companies, send customers their bills and statements, whether online or on paper. The call comes in the face of an increasing trend for businesses to switch their customers to mainly digital communication, which isn’t always preferable or appropriate for a large proportion of UK consumers.
Keep Me Posted believes the next UK Government should follow the lead of other European countries, such as Spain and France, where recent legislation has been passed enshrining the right of consumers to choose in which format to receive their bills and statements, without having to pay extra.
Judith Donovan CBE, who chairs Keep Me Posted, said: “I’m delighted that Jane East has pledged to support the campaign. Almost 7 million people have never used the internet, and a further 11 million lack the basic skills to send emails or shop online, let alone take care of their finances entirely online. That’s an awful lot of voters in the Colne Valley constituency who would be keen to elect a candidate who has their interests at heart. Several other countries have changed the law to protect customers and I am confident that Ms East will raise this important issue in the corridors of power if she is elected to represent the Colne Valley constituency.
Jane East said: “For me, this is another issue of fairness, ensuring that big business works in the interests of ordinary people. People who are unable to use a computer or who can’t afford an internet connection at home are unfairly discriminated against. I would support legislation to enshrine consumers’ rights to receive paper bills and statements, if they wish, without being charged extra to do so.”
Keep Me Posted is calling for businesses and other organisations to offer consumers the right to choose by adopting the campaign’s six-point ‘right to choose’ charter.
You can sign up to the Keep Me Posted campaign yourself by calling 020 7566 9773; writing to Keep Me Posted, 24a St John Street, London EC1M 4AY or sharing your stories, preferences and experiences at www.keepmeposted.uk.com.